The Give Back Program
The Give Back Program
Give your gear a second life.
At Ackiem's, we believe in sustainability and community support. That’s why we created The Give Back Program — a simple way for you to make a difference once you're done with our products.
When your item has reached the end of its journey with you, just mail it back to us. We’ll personally deliver it to Goodwill or a local donation center, helping someone else benefit while keeping useful materials out of landfills.
How it works:
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Package the item you'd like to give back.
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Ship it to our designated return address (provided below).
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We'll handle the rest — including drop-off and donation on your behalf.
Whether you're upgrading, decluttering, or just giving back — your return becomes someone else’s opportunity.
Shipping Address
Ackiem's
Attn: Give Back Program
16 Patricia St
Thorold Ontario L2V3V7
Canada
To thank you for giving back, we’ll send you a 10% discount code after we receive your return.
Just include your email address or order number inside the package.
Frequently Asked Questions
Q: Does the item have to be in perfect condition?
A: Not at all. As long as it's gently used and clean, it's eligible. We ensure all donations go to the appropriate place.
Q: Who pays for return shipping?
A: At this time, customers cover the cost of shipping back. We handle the donation and logistics from there.
Q: Can I return non-branded items?
A: Currently, the Give Back Program is only for items purchased from our store.
Q: What if I lost my original packaging?
A: No worries — just use any clean, secure packaging that fits the item.
Why It Matters
Your donation supports job training programs, affordable clothing, and more through organizations like Goodwill.
It’s a small action that creates a big impact — thank you for being part of it.
Thank you for being part of the cycle.